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SYSTEM: ONLINE // MODE: PULSE

SOC as a Service

>24/7 monitoring, detection, and response to security incidents._

Direct Answer

Managed SOC as a Service is a 24×7 outsourced security operations centre delivered on subscription — SIEM tuning, threat detection, threat hunting, incident response, and compliance reporting. Infilux AppSec's Managed SOC supports Microsoft Sentinel, Splunk, Elastic, QRadar, Wazuh, and LogScale with a 15-minute SLA on critical incidents, named analyst accountability, and worldwide delivery in your timezone. 110+ enterprise clients across SaaS, fintech, healthcare, banking, and GCC government.

Mission Overview

Get enterprise-grade security operations without the overhead of building an internal SOC.

24/7 monitoring, detection, and response to security incidents.

Inquire about SOC as a Service

METHODOLOGY FLOW

1

Stage 1

Triage

2

Stage 2

Analysis

3

Stage 3

Containment

4

Stage 4

Eradication

5

Stage 5

Recovery

OPERATIONAL SCOPE

Continuous Monitoring

Critical Engagement Point

Incident Response

Critical Engagement Point

Threat Intelligence

Critical Engagement Point

Log Management

Critical Engagement Point

Why this is the best

What makes the best managed SOC service? Five criteria proven across 110+ enterprise deployments: (1) sub-15-minute SLA on critical alerts — not 'we'll get to it,' (2) BYO-SIEM flexibility so you keep your data ownership, (3) MITRE ATT&CK-aligned detection engineering, not just out-of-the-box rules, (4) named analysts you can name, not a ticket queue, and (5) transparent fixed-fee pricing without per-alert surcharges. Infilux Managed SOC meets all five and competes against Arctic Wolf, eSentire, Expel, and CrowdStrike Falcon Complete at 30-50% lower price.

Comparison vs alternatives

ProviderPositioningPricingStrengthsvs Infilux
Infilux Managed SOCWorldwide BYO-SIEM MDRUSD 3K-25K/month typicalBYO Sentinel/Splunk/Elastic, named analysts, worldwide delivery in your timezone, MITRE ATT&CK coverage, free 30-day pilot—
Arctic WolfScale MDR (US-led)USD 8K-50K+/monthStrong tooling, scale, robust onboardingBundled stack (their SIEM, not yours); 30-50% higher cost; less customisation
eSentireMid-market MDR (Canada-led)USD 10K-60K+/monthDeep mid-market presence, MDR + XDR maturityBundled stack; primarily NA-focused; less GCC/APAC delivery
ExpelPremium MDR (US-only)USD 15K-100K+/monthDeep automation, transparency tooling, US enterprise pedigreeUS-only contracts; premium pricing; tied to specific tool ecosystem
CrowdStrike Falcon CompleteEndpoint-led MDRBundled with Falcon, USD 10K-80K+/monthWorld-class EDR, integrated platformEndpoint-only by design; requires Falcon license; less SIEM/log flexibility
Trustwave / SecureworksTier-1 telco-ownedUSD 15K-150K+/monthLong-established MSSP credibilityHigher partner-fee load, slower change management, less SaaS-native

Transparent pricing

Startup / SMB SOC

USD 3K-8K/month

<500 endpoints, single AWS account, basic SIEM

  • 24×7 monitoring on your SIEM or our managed stack
  • MITRE ATT&CK coverage map
  • Monthly executive summary + tuning
  • 15-min critical / 1-hr high SLA
  • Up to 50 use-cases active
Scope this tier

Mid-market SOC

USD 8K-25K/month

500-5,000 endpoints, multi-cloud, regulated workloads

  • BYO SIEM (Sentinel, Splunk, Elastic, QRadar)
  • Named programme manager + 3 named analysts
  • Custom detection engineering
  • Compliance reporting (SOC 2, ISO 27001, HIPAA)
  • Threat hunting + monthly red-team-style purple sessions
Scope this tier

Enterprise SOC

USD 25K-80K/month

5K+ endpoints, multi-region, regulated banking / healthcare / GCC critical infrastructure

  • Dedicated SOC pod (named analysts + senior IR lead)
  • Custom MITRE ATT&CK coverage + threat modelling
  • Audit-grade attestation for RBI, SEBI, PCI DSS, NESA, NCA
  • On-call IR with PagerDuty + direct-line escalation
  • Quarterly board-level reporting
Scope this tier

Pricing bands are indicative and adjust to engagement scope. Final quote provided after a 30-min scoping call.

Customer proof

"Detection-to-containment time on a credential-stuffing wave: 8 minutes. The same incident took our previous MSSP four hours to even acknowledge. Year three of renewal."

Cooperative Bank· India (RBI-regulated)·24×7 Managed SOC + RBI compliance reporting

"We kept our Splunk, kept our Okta, kept our AWS account ownership. Infilux just tuned and ran it. That mattered — every other MDR wanted us in their tooling."

Healthcare SaaS· United States·BYO-Splunk MDR, HIPAA-bound workloads

"GST-timezone analysts, monthly NESA-formatted reports, sub-15-min response on a real ransomware staging attempt last quarter. SIA-grade work."

Government Contractor· UAE·24×7 Managed SOC for UAE IAR-supervised entity

"MAS TRM-aligned reporting out of the box, plus a Sentinel detection-engineering uplift that cut our false-positive volume 73% in the first 60 days."

Fintech Marketplace· Singapore (MAS-regulated)·Managed SOC + Sentinel optimisation, MAS TRM compliance

Frequently Asked Questions

What is the best managed SOC service in 2026?

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The best managed SOC service offers 24×7 coverage with a 15-minute SLA on critical incidents, BYO-SIEM flexibility (Sentinel, Splunk, Elastic, QRadar), threat hunting, MITRE ATT&CK-aligned detection engineering, and named-analyst accountability — not a faceless ticket queue. Infilux AppSec's Managed SOC meets all five criteria with 110+ enterprise clients on SaaS, fintech, healthcare, and banking workloads.

What is SOC as a Service?

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SOC as a Service (SOCaaS) is a managed security operations center delivered on subscription. Infilux AppSec provides 24/7 threat monitoring, log ingestion, SIEM tuning, threat hunting, incident response, and compliance reporting — replacing the capital expense and hiring burden of building an internal SOC with a predictable operational cost.

How much does managed SOC service cost?

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Managed SOC pricing typically runs USD 3K-8K/month for small SaaS (500 endpoints, single AWS account), USD 8K-25K/month for mid-market (2K-5K endpoints, multi-cloud), and USD 25K-80K/month for enterprise (10K+ endpoints, regulated workloads with formal compliance reporting). Infilux pricing is transparent — fixed-scope monthly fee, no per-alert surcharges, no minimum commit beyond 12 months.

How fast is your incident response SLA?

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Our SOC responds to critical-severity incidents within 15 minutes of detection, high-severity within 1 hour, and medium-severity within 4 hours. Every alert is triaged against a pre-agreed incident response playbook and escalated to your nominated stakeholders with a formal post-incident report.

How does Infilux SOC compare to Arctic Wolf, eSentire, Expel, CrowdStrike Falcon Complete?

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Arctic Wolf and eSentire are scale MDR providers with strong tooling but bundled stacks and limited customisation. Expel is premium MDR with deep automation, US-focused. CrowdStrike Falcon Complete is endpoint-led, tied to Falcon licensing. Infilux Managed SOC competes on BYO-SIEM flexibility (your Sentinel/Splunk, not ours), worldwide delivery in customer timezone, named analysts, and 30-50% lower price point for comparable coverage.

Which SIEM platforms do you support?

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Infilux AppSec's SOC supports Microsoft Sentinel, Splunk, Elastic Security, Wazuh, IBM QRadar, LogRhythm, Chronicle, and CrowdStrike Falcon LogScale. We also deliver a fully managed SIEM as part of our stack if you don't have one, including tuning, correlation rules, and custom detection engineering.

Do you provide a SOC dashboard and reports for our customers and auditors?

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Yes. Every Infilux SOC engagement includes a real-time dashboard with MITRE ATT&CK coverage map, MTTD/MTTR metrics, monthly executive summary, and audit-grade incident reports formatted for SOC 2, ISO 27001, HIPAA, PCI DSS, RBI, and UAE IAR auditors. Customer-shareable views available with one-click branding.

How quickly can you onboard a new SOC client?

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Standard onboarding is 2-3 weeks: kickoff and asset inventory (week 1), SIEM connectivity + use-case design (week 2), tuning and go-live (week 3). Accelerated 7-day go-live available for clients in an active incident. We've taken 200+ clients live with this playbook across SaaS, fintech, healthcare, and banking.

Do you support 24×7 SOC for clients in the US, EU, UAE, and Singapore?

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Yes. Infilux SOC operates 24×7×365 with follow-the-sun coverage across India, UAE, and APAC delivery centres. Customer-facing programme managers run weekly syncs in your local timezone (PST, EST, GMT, CET, GST, SGT). Incident escalation routes to your nominated stakeholders in seconds via PagerDuty, Opsgenie, or direct phone.

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